AURALIGHT

Support

Talk to a human.

Dead pixels, lost parcels, wall-mounting doubts, wholesale asks — all of it lands with an actual person. We answer within 24 hours, usually much faster because we keep the same hours you do.

Response window
Under 24h, seven days a week
Shipping & returns
Orders leave within 24h with tracked worldwide shipping — free over $60. All sales are final (see the refund policy), but faulty or lost items are replaced free, and everything electrical carries a 12-month warranty.